Who We Are
CarryVirex (“we,” “our,” or “us”) operates an online platform offering handbags and related products. We value the trust you place in us when you visit our website or interact with our services. This Privacy Policy explains how we collect, use, and handle your personal data in accordance with the laws of Hong Kong, including the Personal Data (Privacy) Ordinance (PDPO).
If you have any questions, you can reach us at:
Email:
help@carryvirex.com
What Information We Collect
When you interact with our website, we may collect certain details that help us provide a smooth experience. This may include:
- Your name and contact details (such as email address)
- Delivery and billing information
- Order history and preferences
- Procedural data like IP address, browser type, and device information
We only collect information that is relevant and necessary for our services, in line with the PDPO requirement that data collection must be lawful and related to a clear purpose.
How We Use Your Information
Your information is used in ways that are connected to your interaction with CarryVirex. This may include:
- Processing and delivering your orders
- Responding to inquiries or support requests
- Improving website functionality and user experience
- Sending updates related to your orders or account
We do not use your personal data for purposes unrelated to those stated unless we have your consent, as required under the PDPO.
Data Sharing and Disclosure
We do not sell or rent your personal data. However, your information may be shared with:
- Delivery partners to complete your orders
- Service providers who assist in website operations
- Legal or regulatory authorities when required by law
All third parties are expected to handle your data responsibly and only for the intended purpose.
Data Retention
We keep personal data only for as long as it is necessary to fulfill the purpose for which it was collected. Once the data is no longer required, we take steps to remove or anonymize it, in line with PDPO principles on retention.
Data Security
We apply reasonable procedural and organizational measures to protect your personal data against unauthorized access, loss, or misuse. While no system is completely risk-free, we continuously review our practices to maintain a secure environment.
Your Rights
Under the PDPO, you have the right to:
- Request access to your personal data
- Request corrections if your data is inaccurate
- Withdraw consent for certain uses of your data
To exercise these rights, simply contact us via email. We may need to verify your identity before processing your request.
Cookies and Tracking
Our website may use cookies or similar tools to improve your browsing experience. These help us understand how visitors use our site and allow us to enhance functionality. You can adjust your browser settings to decline cookies if you prefer.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. Any updates will be made available on this page.
Contact Us
If you have any questions, concerns, or requests related to this Privacy
Policy, you can contact:
Email:
help@carryvirex.com